FAQ - Frequently Asked Questions

MOST POPULAR

Check-in time?

As a rough guide, the check-in time is after 3 p.m. Let us know your arrival time in case you schedule and early check in we‘ll do our best to have your room available.

Check-out time?

As a rough guide, the check-out time is before 12pm. If you plan a late check out kindly let us know your departure time, we’ll our best to satisfy your needs.

Is Reception open 24 hours? 

Yes, Reception service is available 24 hours.

GENERAL

Can I leave my luggage? 

Yes, we can look after your luggage. If at check in your room is not ready yet or in case of early check out after. We will store your luggage free of charge on your check-in and check-out days.

Internet connection? 

A wireless internet connection is available throughout the hotel.

The guest rooms feature hi-speed web connectivity (at cost).

Which is the nearest airport? 

The nearest airport is the Rhodes International Airport “Diagoras”, (click for directions) which is located around 15 km away.

Can I rent a car at the hotel or nearby? 

Feel free to contact our Front Desk if you would like to rent a car, motorbike or bicycle. Our preferred and trusted car rental partners has their own stand in the lobby area.

Does the Venezia Resort have a gym? 

We have a gym, available to our guests only.

Where can i smoke at the Venezia Resort? 

You can smoke in the lobby area, main bar and of course in all outdoor facilities.

Do you offer a laundry service? 

We offer a laundry and dry cleaning services for our guests, full prices can be found in your room.

Are there car parking spaces or a car park? 

Our hotel has a private car parking.

Can you arrange a taxi for me? 

Yes. Please just ask the Front Desk

Are pets allowed to stay at the hotel? 

Pets are NOT allowed.

ACCOMMODATION

Are cots available? 

Many of our rooms are child-friendly and we can easily arrange cots and extra bedding for you. These are subject to availability, if required, please contact the Reservations Team prior to arrival.

Do you have wheelchair accessible rooms? 

Yes, some of our Superior rooms are wheelchair accessible.

What sockets do you have in the rooms? 

Greece operates on 220 volts, 50 Hz, with round-prong European-style plugs.